Next Gen Rooms
Next Generation Rooms
Service Call Request
Mon – Fri: 8am – 5.30pm
Sat: 8am – 12pm
Contract number (if previous customer)
Address Line 2
Details of Enquiry
When did your installation take place
MM slash DD slash YYYY
Please detail the installer name on your invoice.
Do you have an outstanding payment
Please provide the full details of the work you require completing
Reason for the fault or defect
What parts do you require
Please provide images (or/and) video of the fault or defect
Drop files here or
Max. file size: 10 MB.
Which day of the week are you at the property during the day / What times are you normally in
(We advise choosing a day when you are off work or working from home. Please do not take time off work for service calls. We will not be held liable for any loss of earnings). Our normal operating hours are Mon – Sat, 8am – 5pm. The next available date will need to be confirmed by a member of the team. This is just to confirm when you’re available.
Any other information you would like to add
I agree to below statement.
All information I have provided is factual. I have provided a full and final description of any outstanding work to be completed. By signing this form, I am aware that no further information can be added. I’m aware that I am legally required to pay my contract amount in full.